Privacy Policy
Last updated: 31 August 2026.
Who we are
- Longev is operated by Longev.
- Address: 526/368 Sussex St, Sydney NSW 2000, Australia.
- Privacy requests: hello@longevshop.com.
What we collect
- Your email address, used for receipts and download links.
- Billing details needed to complete a purchase.
- Order history, including which files you bought.
- Basic technical data such as browser type and IP address.
Card data
- Card payments are handled by Stripe.
- Longev never sees or stores your full card number.
- Stripe processes card data under its own privacy terms.
Cookies and analytics
- Essential cookies keep your cart and session working.
- Analytics cookies count page views in aggregate.
- You can block non essential cookies in your browser.
- We do not sell your data to advertisers.
How long we keep data
- Order records are kept as long as tax law requires.
- Email addresses are kept until you ask for deletion.
- Analytics data is kept in aggregate form only.
Third party processors
- Stripe, for payments.
- Our hosting provider, for serving this site.
- Our email provider, for receipts and download links.
- Each processor acts on our instructions only.
Your rights
- Access: ask for a copy of your data.
- Correction: ask us to fix inaccurate data.
- Deletion: ask us to erase data we no longer need.
- Portability: ask for your data in a portable file.
- Objection: ask us to stop certain processing.
- We respond within 30 days.
Changes
- We post changes on this page.
- The date below shows the current version.
- This policy is governed by the law of Victoria, Australia.