Privacy Policy

Last updated: 31 August 2026.

Who we are

  • Longev is operated by Longev.
  • Address: 526/368 Sussex St, Sydney NSW 2000, Australia.
  • Privacy requests: hello@longevshop.com.

What we collect

  • Your email address, used for receipts and download links.
  • Billing details needed to complete a purchase.
  • Order history, including which files you bought.
  • Basic technical data such as browser type and IP address.

Card data

  • Card payments are handled by Stripe.
  • Longev never sees or stores your full card number.
  • Stripe processes card data under its own privacy terms.

Cookies and analytics

  • Essential cookies keep your cart and session working.
  • Analytics cookies count page views in aggregate.
  • You can block non essential cookies in your browser.
  • We do not sell your data to advertisers.

How long we keep data

  • Order records are kept as long as tax law requires.
  • Email addresses are kept until you ask for deletion.
  • Analytics data is kept in aggregate form only.

Third party processors

  • Stripe, for payments.
  • Our hosting provider, for serving this site.
  • Our email provider, for receipts and download links.
  • Each processor acts on our instructions only.

Your rights

  • Access: ask for a copy of your data.
  • Correction: ask us to fix inaccurate data.
  • Deletion: ask us to erase data we no longer need.
  • Portability: ask for your data in a portable file.
  • Objection: ask us to stop certain processing.
  • We respond within 30 days.

Changes

  • We post changes on this page.
  • The date below shows the current version.
  • This policy is governed by the law of Victoria, Australia.